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Last area of flood damaged Calgary to have power restored

/ Calgary

ENMAX is thrilled to announce that at 9:28 p.m. tonight we restored power to the ENMAX system in the remaining portions of downtown Calgary.

Customers in the northeast portion of downtown and the East Village can now proceed with the steps to power up their individual buildings by contacting 311 and arranging inspections, if they haven’t already done so, in order to get reconnected.

This area, containing about 470 customers, was one of the hardest hit, and presented some significant challenges for ENMAX.

The system equipment suffered some damage and needed to be tested and inspected before power could be restored to the area.

“We thank our team who has worked tirelessly to restore the system quickly and safely in challenging conditions," said Gianna Manes, President and CEO, ENMAX Corporation.

“We can now focus on reconnecting individual customers as buildings are repaired and inspections are completed.”

"We are extremely impressed with the tremendous work ENMAX has accomplished in such a short time," said Tom Sampson, Acting Director of CEMA. "Their cooperation and assistance has been an essential element of our recovery."

Getting connected

Building owners are reminded that they are responsible for arranging to have their building’s power restored on behalf of their tenants.

In order to restore power to your building, you need to do the following.

  • You or the building manager/landlord requests that an inspector come out to deem your premises safe through one of the following ways:
    • Fill out a "new request" form on the City of Calgary 311 mobile app 
    • Visit your community reception centre o Visit calgary.ca to fill out the online service request
    • Call 311 - The City of Calgary inspectors will come to inspect the electrical equipment in the building.
  • If the electrical equipment passes inspection and is deemed safe, the city inspector will contact ENMAX to reconnect the building.
  • The request is added to the ENMAX queue and we will do our best to get to every request as quickly as we can.

In the last seven days, ENMAX has restored power for 34,000 customers who were left without power as a result of the flood.

We will continue to work through the reconnection of individual buildings as they are repaired and as the requests come in through 311.

Thanks Calgary for your continued patience.

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Doris Kaufmann Woodcock
Senior Media Relations Advisor
ENMAX Corporation
403-689-6150 (media line)

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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