ENMAX is thrilled to announce that at 9:28 p.m. tonight we restored power to the ENMAX system in the remaining portions of downtown Calgary.
Customers in the northeast portion of downtown and the East Village can now proceed with the steps to power up their individual buildings by contacting 311 and arranging inspections, if they haven’t already done so, in order to get reconnected.
This area, containing about 470 customers, was one of the hardest hit, and presented some significant challenges for ENMAX.
The system equipment suffered some damage and needed to be tested and inspected before power could be restored to the area.
“We thank our team who has worked tirelessly to restore the system quickly and safely in challenging conditions," said Gianna Manes, President and CEO, ENMAX Corporation.
“We can now focus on reconnecting individual customers as buildings are repaired and inspections are completed.”
"We are extremely impressed with the tremendous work ENMAX has accomplished in such a short time," said Tom Sampson, Acting Director of CEMA. "Their cooperation and assistance has been an essential element of our recovery."
Building owners are reminded that they are responsible for arranging to have their building’s power restored on behalf of their tenants.
In order to restore power to your building, you need to do the following.
In the last seven days, ENMAX has restored power for 34,000 customers who were left without power as a result of the flood.
We will continue to work through the reconnection of individual buildings as they are repaired and as the requests come in through 311.
Thanks Calgary for your continued patience.
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All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
We are unable to provide chat services for payment arrangement setup/modifications. For these services, please call 310-3010.
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.