Whether your meters are located inside or outside, ensure a clear line-of-sight to your electric and water meter by removing clotheslines, vegetation and other obstructions.
ENMAX Power Corporation currently reads approximately 475,000 electricity meters and 360,000 water meters every month in Calgary. Electricity meters are generally located wherever the power lines enter your house and can be either inside or outside a building. It's important to get the most accurate reads from your meter to ensure you are being billed for your actual consumption. Otherwise we have to estimate your usage, which can affect your bill. So providing safe access to your meter for our team of meter readers is essential to providing you with the best service possible.
If you learn to read your electric meter and submit your own readings, it will result in more accurate readings than if we estimate your consumption.
You can send a clear photo of your meter to
firstname.lastname@example.org or you can submit a meter reading through our
Need help? View an example photo to see what information we need.
ENMAX Power meter readers stick to a schedule to read all of the meters in Calgary homes and businesses. We can tell you when your meter is being read. Simply provide us with your site ID, and we can tell you when we'll visit.
Did you know our meter readers walk a combined distance that equates to walking around the earth more than two times every year!
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
Please enter a few details in the spaces below so we can help you find an answer faster.
You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.