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We’ve identified each item on the bill and provided a brief description.
Select your bill:
If you have EasyMax ®, Choose Light™, or Choose Free™, and blue on your bill, this guide will explain your charges.
What is a competitive plan? A competitive plan is an energy plan under a contract with a retailer for a rate and length of term you’ve agreed to for electricity and/or natural gas. Rates can be fixed or floating and you can bundle your electricity and natural gas services on one bill.
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Download the Competitive Plan Bill Guide
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
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You can also get in touch with us at 310-2010.
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We're working on Live Chat, and hope to have it restored soon.