We’ve identified each item on the bill and provided a brief description.
Select your bill:
If you have EasyMax ®, Choose Light™, or Choose Free™, and blue on your bill, this guide will explain your charges.
What is a competitive plan? A competitive plan is an energy plan under a contract with a retailer for a rate and length of term you’ve agreed to for electricity and/or natural gas. Rates can be fixed or floating and you can bundle your electricity and natural gas services on one bill.
Rollover the (?) to learn more about an item.
Download the Competitive Plan Bill Guide
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
For payment arrangement setup/modifications or municipal water/waste/recycling services please call 310-3010.
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.