The delivery of electricity service is essential and, any time we're faced with circumstances outside of normal business operations, ENMAX takes proactive steps to reinforce our ability to safely and reliably deliver electricity and energy services to homes, businesses and communities. ENMAX has been closely monitoring COVID-19 and continues to follow prudent measures to ensure the health and safety of our team and the community and the continuity of our services to our customers. As part of our COVID-19 response, we have taken the following steps:
Although the Public Health Agency of Canada currently indicates the risk in Canada and Alberta is low, we continue to monitor the situation and take proactive steps. We are well prepared to respond quickly and effectively to any developments while maintaining our commitment to providing reliable electricity services. We encourage all customers to stay informed from official sources including Alberta Health Services, the Public Health Agency of Canada and The World Health Organization.
Gianna Manes President & CEO ENMAX Corporation
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
For payment arrangement setup/modifications please call 310-3010.
For water/waste/recycling please call 310-2010.
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.