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Helping Albertans who are struggling to meet their energy needs

As an Alberta company we appreciate that many of our friends, neighbours and family members are experiencing the challenges facing our province right now.

Often, this means that tough choices are made about which basic needs, including energy, are paid for every month. We believe the best support we can offer is to support organizations with the expertise in helping people manage difficult times.

If you, or someone you know, is struggling to pay your energy bill, there are resources that can help. Find out more

Lending a hand to those who lend a hand

Since 2013, ENMAX has provided over $4 million in cash, in-kind and volunteer contributions to organizations that assist Albertans with their energy needs.

Aspen Family &
Community Network

  • Funding for Utility Intake Coordinator to streamline payment arrangement
  • Support for Community Connections Workers to better assess community needs related to energy use
  • 'Energy Saver’ workshops and kits to help make homes more comfortable and manage energy bills
  • Support for the Winter Breather Program which provides financial assistance for utility costs 

Learn more about Aspen

Distress Centre Calgary 

  • Funding for the Basic Needs Program to streamline payment arrangements
  • Increasing awareness of Distress Centre Crisis Line to better connect people with resources
  • Funding to maintain and grow volunteer base
  • ENMAX Executive Dale McMaster contributes volunteer time as Vice Chair on the Board of Directors

Learn more about the Distress Centre

Bissell Centre 

  • Collaborated on the #bootswork campaign to raise awareness and funds for work boots so Albertans can secure casual employment
  • Funding to job programs to support Albertans entering into the workforce
  • Funding for the Community Bridge Program, a rapid response intervention program to assist clients to avoid eviction.

Learn more about Bissell Centre

Searching for help

We’ve noticed that the information people are searching for on our website is changing. Customers are asking more questions about their bill and how to pay it, and we want to make it easier for people to find the help they need. That’s why we support community organizations that have the expertise to make a difference in the lives of Albertans.

Join the conversation #energyneeds 

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).

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