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Meter Services

ENMAX Power Corporation currently reads approximately 475,000 electricity meters and 360,000 water meters every month in Calgary. Electricity meters are generally located wherever the power lines enter your house and can be either inside or outside a building. It's important to get the most accurate reads from your meter to ensure you are being billed for your actual consumption. Otherwise we have to estimate your usage, which can affect your bill. So providing safe access to your meter for our team of meter readers is essential to providing you with the best service possible.

Frequently asked questions

Information about your meter

Reading your meter

If you learn to read your electric meter and submit your own readings, it will result in more accurate readings than if we estimate your consumption. You can send a clear photo of your meter to meters@enmax.com or you can submit a meter reading through our online form.

Submit a meter reading online

When is your meter being read?

ENMAX Power meter readers stick to a schedule to read all of the meters in Calgary homes and businesses. We can tell you when your meter is being read. Simply provide us with your site ID, and we can tell you when we'll visit.

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Meter reading and data management services

ENMAX Power Corporation offers meter reading and data management services for interval and cumulative meters that include cumulative meter reading, interval meter reading and electricity usage data.

Meter shop activities for your municipality

ENMAX Power Corporation owns and operates a fully functional meter shop, currently servicing approximately 500,000 customers in Calgary and beyond.

Our meter shop is responsible for all aspects of meter management, including:

  • guidelines and standards
  • purchasing
  • inventory control
  • testing and maintenance
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  • verification and re-verification
  • new installation
  • removal or permanent disconnect of meters
  • Metering Standard

Connecting your generator to the grid

No matter what kind of generation you have in your Calgary home or business, you are going to need to get it connected to the electric system.

ENMAX Power Corporation can help walk you through all of the technical requirements and documentation you will need to get this done.

Learn more

If you live outside the ENMAX Power boundaries but have generation you want to get connected to the electrical system, please contact the wire service provider for your area.

Meter reader safety

Whether your meters are located inside or outside, ensure a clear line-of-sight to your electric and water meter by removing clotheslines, vegetation and other obstructions.

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).


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