Wondering how to determine when your meter will next be read?
By submitting your site identification number (found on your utility bill, it's a 13 digit number, beginning with "0020...") in the box below, you can find out the date your meter is scheduled to be read.
At this time, only Calgary residents can use this feature.
NOTE: Your scheduled reading could fluctuate up to two days before or after the given date due to circumstances beyond our control, such as the weather. New site IDs (residences) may not appear for two to three months.
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.