Whether your meters are located inside or outside, ensure a clear line-of-sight to your electric and water meter by removing clotheslines, vegetation and other obstructions.
ENMAX Power Corporation currently reads approximately 475,000 electricity meters and 360,000 water meters every month in Calgary. Electricity meters are generally located wherever the power lines enter your house and can be either inside or outside a building. It's important to get the most accurate reads from your meter to ensure you are being billed for your actual consumption. Otherwise we have to estimate your usage, which can affect your bill. So providing safe access to your meter for our team of meter readers is essential to providing you with the best service possible.
ENMAX Power Meter Reading attempts to read your meter every month, two days on either side of your scheduled read date.
ENMAX Power supplies all its meter readers with a specified uniform. Our field staff will be wearing a combination of khaki shirts, shorts/trousers with bright red jackets or vests and all of our clothing is embroidered with the ENMAX logo. Every employee is also required to carry ENMAX identification which you can ask to see at any time when the meter reader enters your premises.
The city bylaws and the terms and conditions on your electrical contract state that access to your electrical meter must be provided. That being said, ENMAX Power meter readers will always respect your privacy and property when obtaining your meter's reading.
If you have a pet in your yard you can call the ENMAX Power Meter Reading department at 403-514-3830 and let us know. This will allow us to put a note onto the meter reader's handheld device so the meter reader is aware of pets on your property. Not only will this keep our meter reader safe from a potential dog bite but the meter reader will be especially alert to not let your pet out of your yard.
ENMAX Power meter readers read the electric and waters located on property in Calgary, Red Deer, Ponoka, Cardston, Fort MacLeod and Crowsnest Pass.
If you learn to read your electric meter and submit your own readings, it will result in more accurate readings than if we estimate your consumption. You can send a clear photo of your meter to
email@example.com or you can submit a meter reading through our online form.
Submit a meter reading online
ENMAX Power meter readers stick to a schedule to read all of the meters in Calgary homes and businesses. We can tell you when your meter is being read. Simply provide us with your site ID, and we can tell you when we'll visit.
ENMAX Power Corporation offers
meter reading and data management services for interval and cumulative meters that include cumulative meter reading, interval meter reading and electricity usage data.
ENMAX Power Corporation owns and operates a fully functional meter shop, currently servicing approximately 500,000 customers in Calgary and beyond.
meter shop is responsible for all aspects of meter management, including:
ENMAX Power Corporation can help walk you through all of the technical requirements and documentation you will need to get this done.
If you live outside the ENMAX Power boundaries but have generation you want to get connected to the electrical system, please contact the wire service provider for your area.
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
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You can also get in touch with us at 310-2010.
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