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Our Responsibilities

As the Wire Services Provider, ENMAX Power is responsible for the construction and maintenance of the distribution system infrastructure and all revenue metering equipment installed for the purposes of electricity service in Calgary.

As a Wire Services Provider, our responsibilities are as follows:

  • Load Settlement
  • Meter Service Provider
  • Meter Data Management
  • Invoicing to Retailers
Learn more about our responsibilities
linesmen at work

Your Responsibilities

As a listed retailer, your responsibilities, as they pertain to ENMAX Power Corporation, include but are not limited to:

  • Acting as the main point of contact with end use customers
  • Service requests
  • Enrolling customers and managing customer information

Learn more about your responsibilities

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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