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Retail Option

With Enhanced Energy Services you get more than just a commodity - you get a full suite of electricity retail services backed by an experienced team who are dedicated to helping your business manage electricity costs and realize operational efficiencies.

Put our knowledge and expertise to work for your business.

Call 403-514-2111

Commercial electricity services

Our retail option offers:

  • Advice on structuring power purchase products based on your needs, your facilities' characteristics, and our market intelligence and expectations of pricing for the next several years
  • A billing and settlement agent that acts on your behalf for your facilities
    • Receive and reconcile load data from the Alberta Electric System Operator (AESO) and the Wire Service Provider (WSP)
    • Provide summary bill and customized cost allocation statements
  • Assistance in managing virtually every aspect of your electricity cost and usage
    • Daily electricity market reports
    • Billing audits and reconciliations
    • Budget, rate and contract analysis
    • Assistance with new service connections
    • Facilitation with field and head office personnel and WSPs
  • Electronic upload files for easy loading to your financial ledger system

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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