If there’s one thing that we value above all else, it’s the health and safety of our employees, customers and communities. It’s no accident that our commitment to safety has positioned us as a leader in our industry in Alberta.
During a crisis the situation can change in seconds, but one thing remains constant: our commitment to safety.
In September 2014, a city-wide snowstorm damaged more than 50 per cent of the trees in Calgary, many falling on our wires and infrastructure. Even with round-the-clock efforts and the 24,000 man-hours required to restore power, we did it safely without any injuries to our team, customers, and the public.
Our commitment to safety isn’t solely focused on actions during a crisis. We're pleased to report that across our company last year our Total Recordable Injury Frequency (TRIF) remained low, at 0.49. This means in 2014, fewer than one out of every 200 employees was injured.
Since 2009, our approach to safety has been guided by Mission Zero, our vision for an injury-free ENMAX.
When selecting Kiewit Black & Veatch as the construction contractor for the Shepard Energy Centre, one of the main considerations was that they shared our vision for safety.
Over the four years it took to build Shepard, the Total Recordable Injury Frequency (TRIF) was an impressive 0.85, extremely low for a project of this magnitude.
This low accident rate is even more remarkable when you consider that 2,630 people worked a combined 4.3 million hours over the course of the project, Alberta’s largest natural gas-fuelled facility.
ENMAX Power Meter Reader Erik Tippett was driving to his next stop while on the job when he encountered a woman in her 80s who had fallen and was stuck in a snowdrift.
"She’d been stuck for 10 minutes," said Erik. "I'm glad I was there at the right time."
In a separate incident, Power Lineman Greg Wells saw a car crash through a fence.
Wells ran to the driver and called on his safety training to perform CPR until paramedics arrived.
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).