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Because the only constant is change

Once again in 2014, Mother Nature highlighted the resilience of our teams, our equipment and most of all, our communities. For us though, responding to the needs of our customers means more than repairing downed wires from a summer snowstorm. It means looking to the future and investing the required capital and effort to ensure that our electrical system has the necessary assets and infrastructure to power Alberta today and into the future.

Operations

How a crisis brings new meaning to reliability

Whether it was 2013’s flood or last September’s snowstorm, reliable is increasingly being used to describe our team’s ability to work together and keep the power flowing to our customers.

"More than 74,000 Calgarians were without power at the height of September’s storm," says Bob McNeil, Manager, System Control Centre, ENMAX Power. "All of us, from the crews to the people behind the scenes, worked tirelessly to get the lights back on for our customers in a safe, effective manner."

We managed more calls during five days of the snowstorm than we receive in a typical five-month period

The ENMAX Power team does more than fix the damaged equipment and restore power during outages. Our continued attention and investment in maintaining and expanding the electrical system to meet the demand of a growing city makes our electric system one of the most reliable in the country.

Life is a (transmission) highway

When traffic gets too heavy, planners look at expanding lanes or building interchanges to accommodate volume.

For more than 100 years, ENMAX, through its subsidiaries and predecessors has delivered safe and reliable electricity to our customers’ homes and businesses.

Calgary is getting bigger, and just like Deerfoot during rush hour, we must add more room.

In 2014, ENMAX Power invested $207 million in transmission and distribution to maintain and expand our existing system. These investments will continue to ensure we have the safe, reliable system our customers expect.

$207M invested in transmission and distribution

Build, buy or both?

"The combination of retiring coal plants and a growing market means we need to start building and acquiring new facilities now."
- Dave Rehn, EVP Generation

In 2014, we continued the growth of our generation fleet, purchasing the Cavalier and Balzac natural-gas fuelled facilities, nearly completing construction of the 800-megawatt Shepard Energy Centre (the facility was operational by Q1 2015), and entered into an agreement with Capital Power and became co-owners of Genesee 4 and 5. Stay tuned as the in-service date for Genesee is flexible and can be adjusted based on Alberta’s need for new power generation.

Shepard Energy Centre is capable of generating 800 megawatts of electricityto the provincial grid or the equivalent of ½ of Calgary’s current power needs
 

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).