As an Alberta company we appreciate that many of our friends, neighbours and family members are experiencing the challenges facing our province right now.
Often, this means that tough choices are made about which basic needs, including energy, are paid for every month. We believe the best support we can offer is to support the following organizations who have the expertise in helping people manage difficult times.
If you, or someone you know, is struggling to pay your energy bill, there are resources that can help.
Find out more
Learn more about Aspen
Learn more about the Distress Centre
Learn more about Lights On Fund
Learn more about Bissell Centre
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
For payment arrangement setup/modifications please call 310-3010.
For water/waste/recycling please call 310-2010.
To start chat, please enter your details.
You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.