ENMAX recognizes that it must consider the impact of its operations on the communities in which it operates, accept accountability for its actions, and allow for transparency with respect to its operations if it is to meet stakeholder expectations and earn and keep their trust.
All ENMAX business units have a responsibility for operating under our CR program, with the assistance and leadership of the Vice President, Corporate Responsibility and subject matter experts within the organization. Our CR governance model is one of the strengths of our CR program.
There is strong alignment between our corporate, business unit and individual performance measures and our CR commitment. Many of our business objectives have a CR element, including focus on safety, environmental protection, compliance, and customer satisfaction, in addition to business unit reliability, performance and cost control. Individual performance is tied to the demonstration of leadership attributes, including ethical and respectful behaviour, as well as the completion of annual performance goals. Our variable incentive plan is designed to be market competitive and internally equitable to reward employees for their role in ENMAX's success based on company, business unit and individual performance. Employees receive performance pay annually, relative to what they have accomplished and how they accomplished their work.
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.