The mandate of ENMAX's Corporate Responsibility (CR) program is to align with ENMAX's core values and to guide the ENMAX Vision and Corporate Strategic Plan. This is consistent with our desire to fully integrate CR into our operations at ENMAX rather than as a separate area of focus or obligation.
Simply put, governance is about how we make decisions as an organization – assigning authority and accountability to people, determining what information we use to make those decisions and ensuring we have effective processes to help us carry out our work in a way that reflects our corporate values. Learn more about our CR Governance.
Read about our Senior Leadership’s Team commitments
Throughout 2011-2012 we formalized Corporate Responsibility (CR) objectives in key areas as opportunities to take visible, meaningful action to integrate corporate responsibility in our activities and operations. They are the foundation for assessing our progress toward realizing our CR commitment.
Read more about our CR objectives
As part of our commitment to continuous improvement and public accountability, ENMAX seeks the input of stakeholders to review, provide feedback and benchmark our program, ensure its credibility and influence its progression. Benchmarking and measurement exercises with our peers, leaders in corporate responsibility and our membership with the Canadian Electricity Association ensure that we stand back periodically to assess and communicate integral CR elements of our business to our stakeholders.
In the context of our CR program, the term "stakeholder" refers to internal and external groups that may be affected by our actions and whose actions have the potential to impact our business decisions. Our key stakeholder groups include our customers, the communities in which we operate, industry peers, our Shareholder and Board, and our employees. Information on how we engage stakeholder groups impacted by our construction and operation activities can be found in the Generation and Wires section.
ENMAX is committed to corporate transparency and ensuring our CR disclosure encompasses issues and topics that reflect our business strategy and of matters important to our stakeholders. We do this through regular surveys and by participating in industry assessments. ENMAX values this input and carefully considers the feedback. Key issues identified include:
ENMAX also considers these issues material and each are incorporated into our CR disclosure.
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
You can also get in touch with us at 310-2010.
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We're working on Live Chat, and hope to have it restored soon.