At ENMAX, safety is our top priority. There is nothing more important than the health and safety of our employees, the contractors who work with us, and the public.
Management is accountable for providing a safe and healthy workplace, and all workers are accountable for their own safety and the safety of others. Our belief is that no job is so urgent that it can't be done safely, and all workplace injuries can be prevented. Through Mission Zero, our vision of an injury-free workplace, we strive for continuous safety improvement.
In 2013, we launched several initiatives and programs to keep safety top of mind for our employees and contractors:
We continue to build a culture that values safety and encourages all workers to make a daily commitment to working safely. As a result, in 2013 we surpassed our target of 1.40, attaining a Total Recordable Injury Frequency of 0.90. This means that out of every 100 ENMAX employees, less than one was injured. ENMAX employees worked over three million hours this year and attention to hazards greatly contributed to our low TRIF. We had no lost time incidents for 14 months. Additionally, the Canadian Electricity Association (CEA) recognized us for our 2012 safety performance with a CEA President's Award of Excellence for Employee Safety, Bronze level.
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.