ENMAX helps Albertans struggling to meet their energy needs by supporting agencies and programs that work towards educating on energy management, providing resources and supporting Albertans when they’re struggling to pay their energy bill.
"In our Customer Care Centre, we hear from vulnerable Albertans who are under considerable financial strain and challenged to make their payments," said Gianna Manes, ENMAX President and CEO. "Through our connection to these agencies and support for their crisis programming, we strive to alleviate the situation by directing people to where they can get the help they need."
Learn more about how we’re helping Albertans meet their energy needs through our partner agencies.
We're also community members, volunteers and supporters of community initiatives and non-profit organizations. ENMAX invests in community initiatives and engages with the community members through stakeholder relations associated with our construction, maintenance and operations activities. We always strive to be a good neighbour and do the right thing, with a respectful, honest and open approach.
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.