We use cookies and other web tracking technologies to improve our services, identify areas for repair, better understand what our customers use and don't use, and for marketing services. To learn more, visit our Privacy Commitment.
Skip to main content

ENMAX Power Corporation


Advanced Metering Infrastructure (AMI) Program

OVERVIEW

ENMAX Power has received approval from the Alberta Utilities Commission (AUC) for Advanced Metering Infrastructure (AMI) deployment across ENMAX Power’s service area. AMI is an integrated metering technology that enables two-way remote communication between utilities and individual meters. It’s the next step in providing customers with more convenience and reliability, while ensuring ENMAX continues to provide safe, cost-effective and efficient services. The AMI program allows ENMAX Power to create the grid of the future for Calgary, while continuing to provide the best service possible.

AMI - Meter comparison


How AMI Works

Substation 32

​​​Benefits of AMI

To modernize the grid, the deployment of AMI is foundational to meeting the needs of customers and operational challenges.​ Using AMI will result in: 

  • Operational efficiencies: Increasing our ability to read meters remotely improves efficiencies allowing ENMAX Power to continue providing safe and cost-effective services. 
  • Reduced outage durations: AMI meters will enable real-time outage notifications, which could mean shorter outages for our customers and better communication on restoration timelines.
  • Decreased transit to customer properties: There will be less in-person work required, which means less disruption. 
  • Assistance detecting meter tampering and electricity theft: This results in a safer and more efficient electrical system. 
  • Automated and consistent meter reading: AMI will provide a more accurate picture of their monthly electricity consumption, as customers will be billed based on actual usage every month, reducing the potential for estimated reads.












Contact Us​​

If you have any questions or wish to discuss this project, please contact us:

ENMAX Power Metering Team
Phone: (403) 514-2807
E-mail: AMI@enmax.com
Website: enmax.com/AMI


To learn more about the regulatory process, please contact:

ALBERTA UTILITIES COMMISSION

Phone: 403-310-4282
E-mail: info@auc.ab.ca
Website: www.auc.ab.ca​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

For billing inquiries, please contact your electricity retailer.​​

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

​​​​​​​​​​​​​​​​​​​