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Information on the authorization to release site specific historic data.

We provide a service to Retails and Non-Retailers which conforms to the Alberta Code of Conduct regulations 160/2003.

Retailers:
A standard service is provided to comply with the Alberta Utilities Commission Rule 010 - Rules on Standards for Requesting and Exchanging Site-Specific Historic Usage Information for Retail Electricity.

Retailers with non-standard requests i.e. non-compliant to AUC Rule 010 (e.g. for periods greater than 425 calendar days, graphs or other non-standard format) must be requested using the  ‘Retailer, Non-Standard request form.’  Applicable fees apply as per the Terms and Conditions Fee Schedule. Fees subject to GST.

This form can be completed electronically and emailed to: trac@enmax.com or faxed (403) 514 6836.
 
Non-Retailers:
Any Person requesting Site specific historic data shall have the authorization (written consent) by the Customer and must then make the request using the  Non Retailer Authorization form.

Applicable fees apply as per the Terms and Conditions Fee Schedule. Fees subject to GST.

Please Note - Red Deer Site Specific Historic Usage requests:
Retailer requests which are non-compliant to AUC Rule 010 and all non-retailer requests should be submitted by fax (403) 341-6806 for the attention of the Meter Data Administrator.

If you have any questions please contact trac@enmax.com


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You can choose any retailer listed at at www.ucahelps.gov.ab.ca or at 310-4822. Electricity delivery to your home or business isn't affected by your choice of retailer.

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