Stakeholder and Aboriginal Engagement

Listening, informing, consulting and involving. All are key elements of ENMAX's Stakeholder & Aboriginal Relations practice, which seeks to engage citizens and communities and build effective, lasting relationships, particularly in areas where we own and operate facilities.

ENMAX's stakeholder consultation practice is based on the principle that stakeholders have a right to be informed and involved in the decision-making processes for our proposed and existing facilities. To make this happen, ENMAX maintains a comprehensive consultation management program whereby we identify and regularly communicate with stakeholders, who are organized in our internal systems into the following categories:

• Aboriginal communities
• Energy industry participants
• Local, provincial and federal governments
• Media
• Members of the general public
• Neighbours living in proximity to existing or proposed facilities
• Non-governmental organizations/special interest groups
• Regulators
• Suppliers

Provincial regulations concerning public consultation provide the base guidelines that ENMAX follows when seeking to identify and engage stakeholders who may be affected by our proposed or existing facilities (such as two kilometre notification zones and door-knocking for residents and businesses located within 800 metres of a proposed or existing facility). In many instances, we go beyond these requirements and seek wider representation and input from diverse stakeholders who may have an interest in our activities. In addition, we engage a number of different stakeholders in different aspects of our performance, including our employees, our customers, and the vendors and suppliers from whom we purchase goods and services.

An array of communications tools are used to engage stakeholders, and may include personal visits, open houses, regular newsletter updates, web-based information sites, email and letter mail updates, facility tours, public notices in local newspapers and other communications tools deemed most effective for the specific stakeholder, issue and/or project. The following pie chart indicates the various forms of engagement ENMAX used throughout 2008:

ENMAX also maintains detailed records of the specific issues our stakeholders raise and our responses to these inquiries, which typically are related to environmental and economic issues. The following list highlights the ten most frequently reported issues received from stakeholders in 2008.

Stakeholder Issues Raised – 2008

Supplies/Services	Site Location
Visual Impacts	Noise
Construction Impacts	Employment Opportunities
Land Value	Water
Air Quality	Compensation

In 2008, ENMAX continued the consultation initiated in 2007 with interested parties regarding our plans to build the Crossfield Energy Centre peaking facility near the Town of Crossfield, located approximately 43 kilometres north of Calgary. Project approval was granted by the Alberta Utilities Commission without the need for a public hearing, as there were no interventions filed or objections raised by stakeholders. Similar consultation efforts are underway engaging local residents and other stakeholders near the community of Shepard, where we are developing plans for a new natural-gas-fired generation plant.

In 2008, ENMAX updated the name of our Stakeholder Relations department to Stakeholder & Aboriginal Relations, which more accurately reflects our organization's commitment to engage Aboriginal peoples in our project development. There were no incidents of violations involving the rights of Aboriginal stakeholders, nor actions taken by Aboriginal stakeholders against ENMAX in 2008.