2009 Safety Performance

At ENMAX, safety is one of our top corporate values and we are committed to continually improving employee awareness and performance in this critical area of our business. In 2009, our safety performance against our key performance indicators (KPIs) improved and was better than any previous year for which data is available.

In 2009, ENMAX set three safety targets as key performance indicators (KPIs) for Total Recordable Injury Frequency Rate (TRIF), Lost Time Injury Severity Rate (LTISR) and hazard and near miss reporting. TRIF is a ratio of how many injuries have occurred per number of hours worked. The target was 1.67, and the result was 2.76. This was still a significant improvement over our 2008 TRIF of 3.48. Several factors influenced this improvement including fewer restricted work injuries throughout the year as well as general improvement initiatives such as intensifying focus on hazard and near miss reporting and our behaviour-based safety program. The target for LTISR, which measures the number of days lost due to injury, was set at 1.80. This target was surpassed with a result of 1.38.

The Lost Time Injury Frequency Rate (LTIFR) was not a KPI, but is tracked to measure the number of lost time injuries. In 2009, this was 0.26, which was an improvement from the recorded 0.31 rate in 2008. In 2009, the most serious lost time incident occurred when a worker slipped on a wet floor in an office area. The incident was fully investigated, root causes identified and corrective actions initiated to prevent similar incidents from occurring in the future.

PricewaterhouseCoopers provide assurance on TRIF and LTIFR.

The target for LTISR, which measures the number of days lost due to injury, was set at 1.80. This target was surpassed with a result of 1.38.

In 2009, we set a goal for ENMAX employees to report 3,000 hazards or near misses within the office environment and in the field. Each reported hazard and near miss is assessed and appropriate action taken to make the workplace safer, reducing the potential for injuries and incidents. This target was surpassed with 4,359 hazards and near misses reported by employees.

Slips and falls remain the most common safety incidents that result in injury to ENMAX workers.

MissionZero Safety Strategy Launched

ENMAX launched a new safety strategy called MissionZero in July 2009. MissionZero is designed to reinforce our organization's strong commitment to safety for our workers and the public. As such, there is a concerted focus on safe practices and work performance.

MissionZero's key strategy is to achieve the vision of “An injury-free ENMAX” and involves a comprehensive examination and improvement of our safety culture and safety management system. A safety culture assessment and safety management system audit were completed near the end of 2009. Key initiatives for MissionZero in the first half of 2010 will be responding to the safety culture assessment and implementation of a Contractor Management Safety Standard. There is ongoing communication on MissionZero topics to continue to create awareness and drive performance towards zero injuries and incidents.

As part of MissionZero, periodic safety campaigns focused on specific safety issues will continue to be introduced throughout the year. The first 2010 topic for MissionZero's safety campaign is focused on safe driving.

MissionZero Beliefs:

• All incidents are preventable
  
• No job is so urgent that it cannot be done safely
  
• Each of us can make a difference – if we lead by example others will follow
  
• People, including contractors, are ENMAX – our health and safety is critical to ENMAX's success
  
• Safety has no boundaries – if we see people at risk we must ACT!
  
• Silence is consent – if we see unsafe behaviours we must speak up and intervene
  
• People will never be put in a position where they must choose between safety and production
  
• We will only achieve our safety vision if everyone contributes to safety
  
• We have a responsibility to keep the public safe in running our business
  
• Superior safety performance is good for business – it pays off

H1N1 Pandemic Preparation

In 2009, ENMAX created an internal coordination team to prepare pandemic and operational contingency plans for the H1N1 virus and its potential to impact employee health. The coordination team included employees from the Human Resources, Occupational Health & Safety, Legal, Finance, Information Technology, Communications, Commercial & Industrial Markets, Risk Management, ENMAX Encompass (Customer Care), Facilities, ENMAX Power and Generation departments. Their work focused on developing plans to keep essential operations going if a significant portion of employees were affected by a pandemic event. Employee communications throughout the pandemic focused on prevention and availability of the H1N1 vaccine, which was offered at ENMAX locations.